Digital literacy, information skills and basic computer use
Browsing, searching and filtering digital data
Accessing and analysing digital data
Managing, gathering and storing digital data
Using digital tools for collaboration, productivity, and problem solving
Using digital tools for content creation and processing sound and images
Analysing and evaluating information and data
Processing, entering and transforming information
Gathering information from physical or electronic sources
Conducting academic or market research
Flexible traineeship design
Monitoring of inclusion and participation
Accessibility management
Pre-departure and arrival guidance
Intercultural collaboration
Intercultural awareness and training
Inclusive communication and safety
Wellbeing support
Digital marketing
Digital design
Creating sound, literacy, visual, decorative or other creative and instructive materials
Developing objectives and strategies
Technical, academic and creative writing
Developing instructive or promotional materials
Using computer aided design and drawing tools
Identifying opportunities
Entrepreneurship and entrepreneurial thinking
Advising on business or operational matters
Developing professional relationships, networking and liaison
Negotiating and managing contracts and agreements
Developing financial, business or marketing plans
Administrative and clerical activities
Assigning work to others
Leading and motivating
Organising, planning and scheduling work and activities
Documenting, recording and managing information/records
Making decisions
Implementing new procedures or processes
Monitoring operational activities
Communicating with colleagues and clients
Listening and asking questions
Reporting incidents and defects
Giving feedback
Obtaining information verbally
Accepting feedback
Presenting information, including research or technical information
Engaging with others to identify needs
Mediating and resolving disputes
Advising and consulting
Giving instructions
Working in teams
Solving problems
Estimating resource needs
Providing information and support to the public and clients
Following instructions and procedures
Advising on educational or vocational matters
Documenting technical designs, procedures, problems or activities
Accompanying and welcoming people
Developing educational programmes
Perspective-taking and social responsibility
Providing support to resolve problems
Advising on products and services
Advocating for individual or community needs
Promoting products, services, or programmes
Providing general assistance to people
