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Erasmus Internship Customer Service - Costa Barcelona

Language acquisition
Management and administration
Marketing and advertising
Palafolls, Spain
Apprenticeship (Vocational training)
Unpaid traineeship
Expected starting date

Published on September 9, 2026

Animafest Experience

Hospitality & Tourism

With over 20 years of experience, we have dedicated ourselves to making our students’ dreams a reality.

Palafolls, Spain

Are you a motivated and friendly student looking to improve your CV? Our Customer Service Internship is the perfect opportunity to develop communication, problem solving, and customer relations skills in a dynamic and supportive environment!

What You’ll Do:

✅ Respond to customer problems via phone, email, and chat

✅ Provide accurate information about our services

✅ Solving complex issues with senior team members when needed

✅ Keep customer records up to date in our database

✅ Learn about our services to assist customers effectively

✅ Help create user guides and instructional materials

✅ Manage social media channels to cooperate with customers

✅ Listen to customer concerns and provide effective solutions

✅ Offer personalized support to ensure a great customer experience

Why Join?

✔ Get practical experience in customer service

✔ Improve your communication and problem solving skills

✔ Build a strong foundation for your future career

✔ Work in a supportive and collaborative team environment

Accommodation finding assistance provided to help with your stay in Spain!

Ready to grow your career? Write us today!

[email protected]

or whatsapp +34 697 184 146


 

Level of studies
Short cycle or equivalent (EQF 5)
Bachelor (EQF 6)
Master (EQF 7)
Working language(s)
English/English
Spanish, Castilian/Español
Expected skills
Managing, gathering and storing digital data
Customer relationship management
Responding to complaints and providing customer service
Tools
Forms) Google Calendar Outlook Calendar LinkedIn Google Forms Zoom Microsoft Teams
ChatGPT/Canva/CapCut basics/TikTok/Instagram/LinkedIn/YouTube Shorts/Microsoft Excel/Google Sheets/Google Workspace
Database Systems
Visa & Work Authorization Support
EU/EEA Residents Only - We are currently only able to host candidates who do not require an additional work visa (e.g., EU citizens or those with existing residency).
Programme
Erasmus+ traineeship
Duration
3 months
Schedule
Full time
Hours per week
40 hours
Benefits
Accommodation
Learning courses / Training assistance
Internet connection

This offer has been posted by:

Santy Matamala